Terms of service
OVERVIEW
Welcome to Tales Creative. The terms “we”, “us”, and “our” refer to Tales Creative. Tales Creative operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience.
Tales Creative is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services.
Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction and have the legal capacity to enter into this agreement.
You may be required to provide personal information such as your email address, billing, payment, and shipping information. You represent that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Accounts may not be transferred, sold, or assigned to another person.
SECTION 2 – OUR PRODUCTS
We strive to display our products as accurately as possible. However, colors and appearance may vary due to device settings and screen differences.
We do not guarantee that product appearance or quality will meet your expectations or exactly match what is displayed online.
All product descriptions and availability are subject to change at any time without notice. We reserve the right to discontinue or limit products at our discretion.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason.
Orders are not considered accepted until payment is received and processed. Once accepted, orders may not be canceled or modified.
Purchases are subject to our Refund Policy.
Products are intended for personal use only and not for resale or commercial distribution.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice. Prices shown at checkout are final at the time of purchase.
Prices do not include taxes, shipping, customs, or import fees unless stated otherwise.
You agree to provide valid payment information and authorize us to charge your selected payment method.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control.
Once an order is transferred to the carrier, risk of loss passes to the customer.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services is owned by or licensed to Tales Creative and is protected by intellectual property laws.
You may not reproduce, distribute, or exploit any content without written permission.
All trademarks, logos, and brand identifiers belong to their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available.” We are not responsible for their functionality or content.
Use of third-party tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites or services. Accessing third-party content is done at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Tales Creative is powered by Shopify. All transactions are between you and Tales Creative. Shopify is not responsible for sales, products, or disputes.
SECTION 10 – PRIVACY POLICY
Personal information is handled according to our Privacy Policy and Shopify’s Privacy Policy.
SECTION 11 – FEEDBACK
By submitting feedback, you grant us a worldwide, royalty-free license to use it for any purpose.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful, harmful, or abusive purposes. We reserve the right to terminate access for violations.
SECTION 14 – TERMINATION
We may terminate access to the Services at any time. Obligations incurred before termination remain enforceable.
SECTION 15 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available,” without warranties of any kind to the fullest extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Tales Creative and its affiliates shall not be liable for indirect, incidental, or consequential damages.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Tales Creative and Shopify from claims arising from your use of the Services or violation of these Terms.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain valid.
SECTION 19 – WAIVER & ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Tales Creative.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without consent. We may assign without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction in which Tales Creative is headquartered.
SECTION 22 – HEADINGS
Headings are for convenience only.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use constitutes acceptance.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to:
Tales Creative
Email: hello@jmtshimanga.com